Baltimore is rethinking what it means to call 911, and who responds. Callers who don't need police will get help finding social services and healthcare before they actually fall into crisis. n.pr/4wwhfME

n.prBaltimore will turn 911 into more than just an emergency numberBaltimore is rethinking what it means to call 911, and who responds. Callers who don't need police will get help finding social services and healthcare before they actually fall into crisis.