Help

Answers to the most common questions. If you can't find what you need, send us feedback from the app or the feedback page.

Getting started

• Create an account with your email — we'll send a one-time code to verify it, then you pick a username and identity.
• Browse first — you can look around as a guest before signing up.
• Multiple identities — one account can hold several personas; switch between them from your avatar.

Your account & security

• Two-factor authentication — turn on TOTP under Settings → Security for a second layer of protection.
• Active sessions — see where you're signed in and sign out other devices from Settings.
• Deactivate or delete — you can temporarily deactivate, or permanently delete, your account from Settings.

Safety & moderation

• Block or mute anyone from their profile. Report posts or accounts that break the Community Standards.
• Account standing — review actions taken on your account and appeal them from Settings.

Get the apps

Grilled Cheese is available on the web, desktop, and mobile. See the download page for links.