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@kyproszantis.comSep 18, 2026, 10:36 AM

Does social (dis)connection make people trust AI more, or less?

New systematic review (31 studies, PRISMA) finds evidence for both, and introduces the "compensatory-defensive trust in AI" framework.

Full paper: doi.org/10.1108/JCM-...

#consumertrust #loneliness #socialdisconnection #AI #AIethics

Socially (dis)connected consumer trust in AI technologies A systematic review and research agenda - Kypros Zantis
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