Also, the 'independent' regulator charade allows politicians to shift the blame whilst maintaining the status quo:
Oh, it's not our responsibility, it's up to the regulator.

Basically, it's a mess of a system that's prone to corruption and corporate lobbying.

#OfgemIsCorrupt
#OfwatIsCorrupt

Sadly, complaining to the watchdog will do nothing because, just like our other so-called regulators, #OfwatIsCorrupt.