What is your approach when a high performer starts burning out but pushes back on every suggestion to delegate or drop scope?

What is your approach when a high performer starts burning out but pushes back on every suggestion to delegate or drop scope?
#UnitedHealthcare estimated it had overpaid about $100 million on #TeamHealth claims since 2016. #Settlement terms are confidential. #Alleged #Upcoding #Litigation buff.ly/y4IePsw
En mi equipo usamos una “pulse survey” de 3 preguntas al final de cada sprint; ha ayudado a detectar burnout antes de que impacte la entrega. ¿Qué indicadores priorizas en tu checkpoint semanal? #teamhealth