"A best practice becomes a policy. Policy becomes a roadblock."
Ep. 14 is live: Rich Bulger on Army trucks, starting Verizon's first trade-in program, and writing the reverse logistics textbook he was told he couldn't.
@thetca.bsky.social
@thetca.bsky.social"A best practice becomes a policy. Policy becomes a roadblock."
Ep. 14 is live: Rich Bulger on Army trucks, starting Verizon's first trade-in program, and writing the reverse logistics textbook he was told he couldn't.
@thetca.bsky.social"You don't throw away your car after you're done with it. You typically resell it."
Ep. 13 is live: Peter C. Evans of All Things Circular on the $70B resale market for phones and the digital passports coming next.
@thetca.bsky.social"There are no schools teaching reverse logistics."
Ep. 12: Tony Sciarrotta of the Reverse Logistics Association on the HR meeting that changed his life, werewolves, and a Carfax for electronics.
@thetca.bsky.social"If yours breaks, do the right thing."
Ep. 11: Frank Pipolo of FutureDial on the 2007 Wild West of wiping phones — and why a broken one never goes in the recycling bin.