SAP’s unicorn now has the right number of ears. It still can’t tell you which supplier delivers next week. My #SAPConnect research note: context is the product, CX gets its own ball, people still meet in Teams. #AgenticAI

SAP’s unicorn now has the right number of ears. It still can’t tell you which supplier delivers next week. My #SAPConnect research note: context is the product, CX gets its own ball, people still meet in Teams. #AgenticAI
SAP’s best #CX case came a day after the main keynote: sharp, user-first, with Ericsson as proof. Lesson: start with one problem. As AI shifts to context, SAP’s back office becomes a CX edge.
Just five months after promising customers that it would enable them to become AI-native autonomous enterprises, SAP has delivered: showcasing it with on-stage demos and live customers at #SAPConnect in Las Vegas.
Get all the news from the event keynote: sap.to/63328BG4z6j
SAP launched the "autonomous enterprise" in Vegas and #CX got a generous 2 minutes of keynote time. Looks like Cinderella didn’t just arrive through the kitchen. She had to do the billing too.
This #SAPConnect we showcased the Autonomous Enterprise in action - including Joule Work, SAP Autonomous Suite and SAP Business AI Platform.
Explore all the news and innovations: sap.to/63320BG2PjE
The Autonomous Enterprise has arrived, helping organizations turn business AI into trusted outcomes across every core function.
Read all the news from #SAPConnect ➡️ sap.to/63326BG0sKY