The Chair Was Too Comfortable A dining chair receives glowing praise from a customer who would nevertheless like it gone. #DotMercer #ReturnsDesk #ComfortableChair #OverstayingGuests #DiningRoom #RetailStories #CustomerExcuses #RetailHumor

The Bath Mat Had Instructions A slippery bath mat leads Dot to examine which side the customer considers presentable. #DotMercer #ReturnsDesk #BathMat #UpsideDown #HomeEssentials #RetailStories #CustomerExcuses #RetailHumor

The Quiet Wind Chime A wind chime comes back with a noise complaint and a revealing account of the customer's sales demonstration. #DotMercer #ReturnsDesk #WindChime #QuietStudy #CustomerDemonstration #RetailStories #CustomerExcuses #RetailHumor

The Curtains Changed Color Dot examines a stubborn color mismatch and notices the customer's choice of eyewear. #DotMercer #ReturnsDesk #CurtainColors #DecoratingDecisions #RoseTintedGlasses #RetailStories #CustomerExcuses #RetailHumor

The Box Did Not Promise Victory A board game's age recommendation becomes the basis of a complaint about a very capable nephew. #DotMercer #ReturnsDesk #BoardGameNight #SoreLoser #FamilyCompetition #RetailStories #CustomerExcuses #RetailHumor

A Tent With Extra Stars A leaking tent has an unusual pattern of damage and a surprisingly ambitious explanation. #DotMercer #ReturnsDesk #TentTrouble #CampingPlans #CreativeRepairs #RetailStories #CustomerExcuses #RetailHumor

The Bread Was Not Included An empty bread bin prompts a complaint about its disappointing production schedule. #DotMercer #ReturnsDesk #BreadBin #KitchenConfusion #PackagingExpectations #RetailStories #CustomerExcuses #RetailHumor

Approved by Dot A customer arrives with a refund authorization bearing a name Dot knows rather well. #DotMercer #ReturnsDesk #RefundAttempt #MistakenIdentity #ToasterTrouble #RetailStories #CustomerExcuses #RetailHumor

The Plant That Would Not Grow Dot investigates a plant's disappointing growth and discovers a remarkably dedicated gardener. #DotMercer #ReturnsDesk #ArtificialPlant #GardeningMistakes #PatientService #RetailStories #CustomerExcuses #RetailHumor

The Suitcase Inside the Suitcase A suitcase has apparently lost half its capacity, until Dot examines what the customer packed. #DotMercer #ReturnsDesk #PackingProblems #SuitcaseReturn #TravelHabits #RetailStories #CustomerExcuses #RetailHumor

The Missing Puzzle Piece A puzzle complaint changes when Dot spots the missing piece in an unexpected place. #DotMercer #ReturnsDesk #PuzzleProblems #RetailCounter #MissingPiece #RetailStories #CustomerExcuses #RetailHumor

The Wedding Shoes Dot hears a complaint about shoes that seem to have already attended a reception. #DotMercer #ReturnsDesk #WeddingShoes #ShoppingStories #RetailComedy #RetailStories #CustomerExcuses #RetailHumor

The Candle Evidence A nearly empty candle comes back with a claim that it never burned properly. #DotMercer #ReturnsDesk #CandleReturn #RetailLife #CustomerLogic #RetailStories #CustomerExcuses #RetailHumor

The Seasonal Tree A customer decides a Christmas tree is defective once Christmas is over. #DotMercer #ReturnsDesk #SeasonalShopping #RetailHumor #ChristmasTree #RetailStories #CustomerExcuses

The Invisible Television A customer brings back a television carton with a very different object inside. #DotMercer #ReturnsDesk #RetailReturns #Television #RetailStories #CustomerExcuses #RetailHumor

Meet Dot Mercer, Returns Desk Dot introduces the returns counter, where every object arrives with an explanation. #DotMercer #ReturnsDesk #MeetDot #RetailStories #CharacterIntroduction #CustomerExcuses #RetailHumor