Stop counting NHS failures and start counting successes. Find the positive deviants, discover what they do differently, bottle the learning and spread it. That’s performance improvement, not performative management.
#NHS #NHSLeadership #PerformanceImprovement

Arbitrary expense reductions destroy the operational capabilities required to generate margin.

https://cxo.guru/performance-improvement-consulting

#BusinessLeaders #PerformanceImprovement #KPITrees #KamyarShah #WCG #VWCG