"An analysis of patient-provider secure messaging" Most portal threads were patient-initiated and transactional; refills dominated, and 24.2% showed no clear resolution. #SecureMessaging #PrimaryCare #PatientPortals doi.org/10.1093/jami...

AI drafts reduced perceived cognitive workload, but many physicians missed embedded errors and 35-45% of flawed drafts were sent unchanged. #AI #PatientPortals #PrimaryCare doi.org/10.1038/s417...

Machine learning and rule-based models classified portal messages accurately, with best methods varying by message type; this could support faster triage. #MachineLearning #PatientPortals #NLP doi.org/10.1016/j.ij...