Would you pay MORE for a repair if the technician had specialist training and qualifications?
YES
NO
Depends on the item
Why?

Would you pay MORE for a repair if the technician had specialist training and qualifications?
YES
NO
Depends on the item
Why?
Which do you think requires more skill?
Matching a leather colour perfectly OR recreating the original grain and texture during a repair?
There’s more to both than meets the eye.