I build this tool, so my first guess was the interface.
Made it simpler.
Fewer screens, bigger button.
Shortened the onboarding too, which helped nothing but felt productive.
The freeze stayed.

#InterfaceDesign #UserOnboarding #ProductDevelopment #UXSimplification #BuildingTools

Well... I'm a little bit confused.

Where should I go now?

#ThisIsBroken #Usability #InterfaceDesign #UserExperience #fail #UsabilityFail