We already know a lot of hospitals create unnecessary hoops to get financial assistance BUT when the person answering the phone is rude and unhelpful and trying to make me feel like an idiot for asking… WHAT ARE WE EVEN DOING!?

We already know a lot of hospitals create unnecessary hoops to get financial assistance BUT when the person answering the phone is rude and unhelpful and trying to make me feel like an idiot for asking… WHAT ARE WE EVEN DOING!?