What is the thing guests complain about most in their reviews of your property? If you keep getting the same comments, it's time to stop being defensive or lazy: Make changes to improve #GuestExperience and #GuestSatisfaction ratings to gain more bookings.
linktr.ee/InformAndInspire
#lodging #airbnb

Let guests know they don't need to sit in traffic on passes like Boreas and Kenosha to see how beautiful #Colorado is in the #Fall: anywhere there are aspen groves, they will find colorful #autumn scenery.

Need help improving ratings? I'm a #GuestExperience consultant: linktr.ee/InformAndInspire

A hotel can install every AI feature on the market and still deliver a worse stay. Technology without judgement fails quietly, not loudly. Worth watching for.
#EIPMGT #everythingispossible #Hospitality #AI #GuestExperience

AI tech can not provide #GuestExperience & Satisfaction. You know what can? Humans. And only humans.

Use AI very, very wisely. It's very, very easy to discourage people from (re)booking, and AI (chat bots) is a great way to discourage potential guests.

linktr.ee/InformAndInspire #lodging #airbnb

Have you added Fall Vibes to your Interior and/or Exterior Decor? 🍂
Give the article below a read for Autumn Ideas + Tips 👩‍💻

#Colorado #Lodging #rental #str #guestexperienceconsultant #guestexperience #guestsatisfaction #airbnb #vrbo #autumndecor #fallvibes #smallbusiness #campground #agritourism

Make sure your (potential) Douglas County guests know about the great festivals happening around your lodging biz!
🤩 #ThingsToDo Guide
linktr.ee/InformAndIns...
🛎 #GuestsSatisfactionConsultant
🛎 #GuestExperienceConsultant
#guestexperience #guestsatisfaction #lodging #vacationrental #airbnb #vrbo

Transform your luxury hotel experience with Zoho CRM. Because five-star hospitality deserves better than scattered spreadsheets and heroic memory.

zurl.co/1XIRU

#ZohoCRM #LuxuryHotels #HotelManagement #HospitalityTech #GuestExperience #ZohoPartner #CodroidLabs

Good maintenance is invisible. Nobody celebrates a toilet that flushes or a lamp that works. But one failure can dominate a guest's stay. That's why prevention matters. #GuestExperience #HotelMaintenance #Hospitality
📌 Click here to read the full article:
https://bedsbreakfastsbusiness.com/blog

Walk your rental like a guest. Arrive after dark. Unlock the door. Connect to Wi-Fi. Run the shower. Make coffee. That's where friction appears. #VacationRental #GuestExperience #HostTips
📌 Click here to read the full article:
https://vacationrentalresolutions.com/blog

Your home can have quirks. Your vacation rental has service failures. Guests shouldn't need to know the secret wiggle that closes the cupboard. #GuestExperience #VacationRental #Hospitality
📌 Click here to read the full article:
https://vacationrentalresolutions.com/blog

Housekeeping sees problems management may never spot. Give them a fast way to report loose handles, slow drains, leaking taps and failed lights. #HotelHousekeeping #HotelMaintenance #GuestExperience
📌 Click here to read the full article:
https://hotelierhelpcast.com/blog

Owners learn their property's quirks. Guests don't. Test the lights, locks, shower and windows as though you're checking in for the first time. What feels normal to you may annoy them. #BedAndBreakfast #GuestExperience #BAndBOwner
📌 Read the full article:
https://bedsbreakfastsbusiness.com/blog

What makes a hotel stay truly memorable? Robin Pasley and Jordan Malara of The Outrider Hotel discuss hospitality design, brand experience, and how furniture shapes the guest experience.

🎙️ Listen now: youtu.be/rwzYBIZTyrM?...

#HospitalityDesign #HotelDesign #GuestExperience #InteriorDesign

If your lodging/rental property is in Arvada, definitely add this to your Local Things To Do!

linktr.ee/InformAndInspire #lodging #hospitality #guestsatisfaction #guestexperience #airbnb #vacationrental #guestexperienceconsultant

Try one final housekeeping question: “If I were the guest arriving right now, would I be happy?” Five minutes can prevent a bad first impression. #VacationRentalCleaning #Hospitality #GuestExperience
📌 Click here to read the full article:
https://vacationrentalresolutions.com/blog

A dripping tap found by housekeeping is a maintenance job. A dripping tap found by your arriving guest is a complaint. Catch the little things first. #HotelMaintenance #Housekeeping #GuestExperience
📌 Click here to read the full article:
https://bedsbreakfastsbusiness.com/blog

Try the Guest-Eye Test: finish the room, leave, then walk back in as tonight’s guest. Your cleaner eyes see jobs. Your guest eyes see the experience. You need both. #RoomInspection #GuestExperience #Innkeeper
📌 Click here to read the full article:
https://bedsbreakfastsbusiness.com/blog

Tip Of The Day:
If you have the ability to make your property accessible, do so!
There are a lot of folks who live w mobility issues that travel, and more so all of the time w the aging demographic.
linktr.ee/InformAndInspire
#lodging #guestexperience #guestsatisfaction #guestsatisfactionconsultant

You dont need to be business class or high-end to implement some of the changes international corporations are making to improve your Guest Experience & Satisfaction 🛎

linktr.ee/InformAndInspire #lodging #guestexperience #guestsatisfaction #guestsatisfactionconsultant #guestexperienceconsultant

A bad hotel review rarely needs one enormous disaster. Several tiny frustrations can do the job. Find the little problems before your guest has to. #HotelManagement #GuestExperience #HotelierHelpcast
🎙 Subscribe to the podcast:
https://hotelierhelpcast.com/podcast