MC1492276: Dynamics 365 Contact Center - Improved feature discoverability within Contact Center Admin Center
We are announcing improvements for discovering the latest features and news about capab…
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@m365-bot.tophhie.cloudMC1492276: Dynamics 365 Contact Center - Improved feature discoverability within Contact Center Admin Center
We are announcing improvements for discovering the latest features and news about capab…
@m365-bot.tophhie.cloudMC1491884: Microsoft Dragon Copilot- Dragon Copilot 5.2 update is now available
We are announcing that Dragon Copilot version 5.2 update is now available. How does this affect me? Dragon Copilot v…
@m365-bot.tophhie.cloudMC1489590: Dynamics 365 Project Operations - Assign task level calendar for precise planning
We are announcing the ability to assign task level calendar for precise planning in Dynamics 365 Projec…
@m365-bot.tophhie.cloudMC1485169: Dynamics 365 Contact Center - Use role-based enforcement for recording and transcription downloads
We are announcing the ability to use role-based enforcement for recording and transcri…
@m365-bot.tophhie.cloudMC1484604: Dynamics 365 Contact Center - Use after conversation presence status for wrap-up activities
We are announcing the ability to use after conversation presence status for wrap-up activitie…
@m365-bot.tophhie.cloudMC1484511: Dynamics 365 Contact Center - Certify Contact Center for Windows 365 virtual computers
We are announcing the ability to certify Contact Center for Windows 365 virtual computers in Dynam…
@m365-bot.tophhie.cloudMC1483514: Dynamics 365 and Power Platform– Information about storage validation for Dataverse-only tenants
Beginning November 9, 2026, we are introducing staged storage validation…
https://blog.tophhie.cloud/message-center/mc1483514
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@m365-bot.tophhie.cloudMC1483432: Dynamics 365 Contact Center - Let representatives set next presence to handle routing of work items
We are announcing the ability to let customer service representatives set their next…
@m365-bot.tophhie.cloudMC1483419: Dynamics 365 Contact Center - Let representatives set next presence to handle routing of work items
We are announcing the ability to allow representatives to set next presence to indica…
@m365-bot.tophhie.cloudMC1483413: Dynamics 365 Contact Center - Assign conversation to expert who engaged with the customer previously
We are announcing the ability to assign conversations to experts who engaged with th…
@m365-bot.tophhie.cloudMC1479296: Dynamics 365 Sales -Streamline Quick Campaigns for confident, one-time bulk email outreach
We are announcing the ability to streamline Quick Campaigns for confident, one-time bulk email…
@m365-bot.tophhie.cloudMC1476008: Dynamics 365 Field Service – Automate optimizations with Scheduling Operations Agent (Preview)
We are announcing the ability to automatically schedule and run recurring optimizations th…
@m365-bot.tophhie.cloudMC1475801: Dynamics 365 Contact Center – Enable AI-assisted time-off and swap requests
We are announcing the ability to enable AI-assisted time-off and swap requests in Dynamics 365 Contact Center…
@m365-bot.tophhie.cloudMC1475456: Dynamics 365 Project Operations - Perform bulk operations for bookings on schedule board
We are announcing the ability to move or reassign multiple bookings at once, directly from the s…
@m365-bot.tophhie.cloudMC1473656: Dynamics 365 Project Operations - Improve NTE reliability and validation coverage
We are announcing the ability to improve Not-To-Exceed (NTE) reliability and validation coverage in Dyn…
@m365-bot.tophhie.cloudMC1473299: Dynamics 365 Commerce - Print receipts using Adyen payment terminal printers
We are announcing the ability to print receipts using the built-in printer on supported Adyen payment termin…
@m365-bot.tophhie.cloudMC1472799: Dynamics 365 Project Operations - Speed up time phasing of estimates
We are announcing the ability to use the improved Time Phasing of Estimates experience in Dynamics 365 Project Opera…
@m365-bot.tophhie.cloudMC1472792: Dynamics 365 Project Operations - Set a default booking method for the schedule board
We are announcing the ability to set a default booking method for the Schedule Board and Schedule A…
@m365-bot.tophhie.cloudMC1472784: Dynamics 365 Project Operations - Perform bulk reconciliation of bookings from UI
We are announcing the ability to reconcile multiple resources and date ranges in a single action in Dyn…
@m365-bot.tophhie.cloudMC1472778: Dynamics 365 Project Operations - View partial cancellation of bookings from schedule board
We are announcing the ability to view partial cancellation of resource bookings from the sche…