Tyme Global appoints COO Lori Henschen as CEO.
#CXServices #hospitality @nhinsight.bsky.social
@ivankotzev.bsky.social
@ivankotzev.bsky.socialTyme Global appoints COO Lori Henschen as CEO.
#CXServices #hospitality @nhinsight.bsky.social
@ivankotzev.bsky.socialNew Intelcia #CXTransformation profile. Clients looking for a #CXServices vendor with a strong sector presence in energy & utilities, #BFSI, expanding offshore delivery presence for Europe & the Gulf markets, and active investments in #GenAI, should consider this profile.
@ivankotzev.bsky.socialQualfon opens 700 people #CXServices center in #Irving, TX 🇺🇸 to support a financial services client
@nhinsight.bsky.social
@ivankotzev.bsky.socialNew Konecta #CXTransformation profile. Clients looking for a #CXServices vendor with mature sector-specific offerings and breadth and depth of provided services, #GenAI and #agenticAI technology development roadmap, should consider this profile on Konecta
@ivankotzev.bsky.socialTTEC to support Volkswagen Uk from #Cairo with multilingual #CXServices operations
@NHInsight
@ivankotzev.bsky.socialFoundever appoints Pierre Barrial as CEO, effective 12th October
#CXServices #CustomerExperience #OrganizationalChange @nhinsight.bsky.social
@ivankotzev.bsky.socialServinform awarded citizen service contract for 012 by Generalitat de Catalunya 🇪🇸
#CXServices #outsourcing @nhinsight.bsky.social
@ivankotzev.bsky.socialCX services are not returning to volume growth. They are being resegmented.
Vendor quarterly results & market trends analyzed in my new @nhinsight.bsky.social post: "Q2 2026 Highlights Accelerating Structural Change in #CXServices"
@ivankotzev.bsky.socialInteLogix opens #CXServices center in New Cairo, #Egypt 🇪🇬. InteLogix acquired Egyptian BPS provider Athear in 2025.
#offshore @nhinsight.bsky.social
@ivankotzev.bsky.socialNigeria opens BPO training for 50k young people
#CXServices #BPS @nhinsight.bsky.social
news.outsourceaccelerator.com/nigeria-idic...
@ivankotzev.bsky.socialtranscosmos opens first multilingual #CXServices delivery center in #Bali, its 7th in the country.
@ivankotzev.bsky.socialSaham Group raises its stake in TP to ~12.7% through a €355m investment
#CXServices @nhinsight.bsky.social
www.moroccoworldnews.com/2026/09/3378...
@ivankotzev.bsky.socialibex FY26 results (ending June): revs up 15.4% y/y to $644.1m, net income margin up to 0.6pts y/y 7.2%.
FY27 outlook:
Revs of $700m to $715m
Adjusted EBITDA increase 9%-14%.
More details @nhinsight.bsky.social.
@ivankotzev.bsky.socialibex Q4 results (ending June): revs up 11.6% y/y to $164.3m, net income margin down 1.2pts y/y to 5.3%. HealthTech vertical grew 42.3% y/y.
#CXServices #CX @nhinsight.bsky.social