It is clear from update #18 that significant issues still remain with the administration of the #CivilServicePensionScheme and far too many scheme members are waiting far too long for their pension entitlements

It is clear from update #18 that significant issues still remain with the administration of the #CivilServicePensionScheme and far too many scheme members are waiting far too long for their pension entitlements
Lee Barron calls for the Civil Service pension backlog to be cleared. Lee Barron (Labour) Westminster Hall, 15 September 2026 #CorbyEastNorthamptonshire #UK #ParliamentConnect #CivilServicePensionScheme #PensionBacklog #PensionPayments
Every pension case tells a story. By raising member experiences directly with decision-makers, CSPA helps to ensure that our members' voices are heard.
Having problems with your Civil Service pension? You're not alone.
CSPA advocates for members experiencing pension delays, administration issues and complex cases, ensuring concerns are raised with the right people.
Capita recorded a 21% hike in claims still awaiting payment after more than 100 days in the first half of September, according to the Cabinet Office
The available evidence points to an administration recovery programme that has made some claimed progress but has not yet restored the service in full.
Cabinet Office minister Sally Jameson has said Capita’s performance in administering the Civil Service Pension Scheme “remains unacceptable” in a statement to the House of Commons.
The Public Accounts Committee has called on the Cabinet Office to provide “a comprehensive update” on the establishment of an independent body responsible for government-backed compensation schemes.
People waiting for civil service pensions have described feeling upset, frustrated and ignored as a growing backlog leaves some without payments for months.
🏛️ CSPA regularly engages with the Cabinet Office, pension administrators and parliamentarians to raise our members' concerns and press for solutions.
Your voice is stronger with us.