Keep original recordings unchanged. Note dates and useful timestamps separately, back up your files and protect identifying family details. Share your experience at ratecafcass.co.uk. Visuals: stock footage (no AI-generated imagery). #Cafcass

Words missing or changed in a report? Keep the original, list the disputed passages and organise your supporting records. Keep family details private. Share at ratecafcass.co.uk. Visuals: stock footage (no AI-generated imagery). #Cafcass

Report does not match your notes? Keep the original, list the disputed passages and gather the records that explain your concern. Protect family details. Share at ratecafcass.co.uk. Visuals: stock footage (no AI-generated imagery). #Cafcass

Your experience matters. Start with a private draft: what happened, how it affected you and what you wish had been understood. Keep identifying family details private. Share when ready at ratecafcass.co.uk. Visuals: stock footage (no AI-generated imagery). #Cafcass

Does your report distinguish what you said from an assessment? Note the passage, its source and the clarification you want. Keep family details private. Share your experience at ratecafcass.co.uk. Visuals: stock footage (no AI-generated imagery). #Cafcass

Escalate with evidence. Complain to Cafcass first; check ICO guidance for unresolved data concerns and ask your MP about PHSO referral after the complaints process. Share your experience at ratecafcass.co.uk. Visuals: stock footage (no AI-generated imagery). #Cafcass

Keep a dated complaint timeline: what you asked, the reply, and the point still unanswered. Save references and attachments together. Take breaks when needed. Share your experience at ratecafcass.co.uk. Visuals: stock footage (no AI-generated imagery). #Cafcass

Making a correction request? Quote the passage, explain the change you seek and keep supporting evidence with a dated copy. Protect identifying family details. Share at ratecafcass.co.uk. Visuals: stock footage (no AI-generated imagery). #Cafcass

Reading a Cafcass report? Keep the original, quote the passage and note the page beside your concern. Save supporting notes and dated correspondence together. Share at ratecafcass.co.uk. Visuals: stock footage (no AI-generated imagery). #Cafcass

Keep a dated note after a Cafcass conversation: who attended, the main points and your follow-up questions. Save original files and a secure backup. Share at ratecafcass.co.uk. Visuals: stock footage (no AI-generated imagery). #Cafcass

Children deserve accurate records. Keep the original passage, page number, evidence and dated correspondence together when raising an accuracy concern. Protect identifying details. Share your experience anonymously at ratecafcass.co.uk. AI-generated imagery. #Cafcass

Make an accuracy concern clear: quote the passage in your Cafcass record, identify the correction you want and keep the evidence beside it. Save the original, request and response together. Share your experience at ratecafcass.co.uk. AI-generated imagery. #Cafcass

An accuracy concern needs specifics: quote the passage in your Cafcass record and keep evidence for your correction. Separate factual errors from disputed opinions. Save the original, request and response. Share at ratecafcass.co.uk. AI-generated imagery. #Cafcass

Wrong names or dates in a Cafcass record? Quote the exact passage and keep the evidence for your requested correction. Distinguish factual errors from disputed opinions. Keep the original and response. Share at ratecafcass.co.uk. AI-generated imagery. #Cafcass

Read your Cafcass report alongside the information you provided. Note the exact page or paragraph behind any concern, and keep dated correspondence together. Share your experience anonymously at ratecafcass.co.uk. AI-generated imagery. #Cafcass #FamilyCourt

If a Cafcass complaint is closed, keep the letter and original complaint together. Ask what was considered and whether a review route is available. Clear explanations matter. Share your experience at ratecafcass.co.uk. AI-generated imagery. #Cafcass #FamilyCourt

Cafcass is called the voice of the child in court. A section 7 report should record your child's wishes and feelings. If it does not match what they said, put factual corrections in writing to the Family Court Adviser before the hearing.

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What would you want Cafcass to learn from your experience? Share only what feels comfortable, without names or private case details. Have your say: ratecafcass.co.uk

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Cafcass FOI CAF26-46661 says it did not report on complaint themes for 2018-19 to 2022-23. How can families see whether recurring concerns are addressed? Share your experience: ratecafcass.co.uk
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