Process spotlight #2: Request Management
This is the process most users actually touch the most, and the one most often left informal. A clear request process is one of the fastest wins in ITSM maturity.
@ryanogilvie.bsky.social
@ryanogilvie.bsky.socialProcess spotlight #2: Request Management
This is the process most users actually touch the most, and the one most often left informal. A clear request process is one of the fastest wins in ITSM maturity.
@crustytldr.bsky.social🚀 Deloitte is named a Leader in the inaugural IDC MarketScape for Worldwide ServiceNow Implementation Services 2026 Vendor Assessment - PR Newswire
Deloitte is named a Leader in the inau...
https://tinyurl.com/29nmk6rx #ServiceNow #ITSM #CrustyTLDR
@thedailytechfeed.comMultiple Ivanti flaws enable RCE & full admin access in EPMM, Neurons for ITSM, Sentry. #Cybersecurity #Ivanti #RCE #Vulnerabilities #ITSM #SecurityAlerts thedailytechfeed.com/multiple-cri...
@securityonline.bsky.socialIvanti Neurons ITSM RCE: 8 CVEs including unauthenticated code execution flaws (CVSS 9.8-9.9). Patch on-prem deployments now - cloud already fixed.
#Ivanti #ITSM #RCE #Deserialization #CVE202612744 #CVE202612650 #Cybersecurity #PatchNow #Vulnerability #InfoSec
@crustytldr.bsky.social🚀 ServiceNow Enterprise AI Maturity Index 2026: India’s Enterprise AI Investment Surges 119% - Telugu Times
ServiceNow Enterprise AI Maturity Index 2026: India’s Enterprise AI Investment...
https://tinyurl.com/25h6avt9 #ServiceNow #ITSM #CrustyTLDR
@crustytldr.bsky.social🚀 India’s AI spend set to cross 21% of IT budgets by 2027: ServiceNow - The Economic Times
India’s AI spend set to cross 21% of IT budgets by 2027: ServiceNow The Economic Times
https://tinyurl.com/2ah7b4fb #ServiceNow #ITSM #CrustyTLDR
@opsmatters.comThe latest update for #InvGate includes "10 #HelpDesk Workflow Examples to Implement Right Away" and "InvGate AI Hub: Artificial Intelligence Capabilities For IT Teams".
#CustomerService #ServiceDesk #ITSM https://opsmtrs.com/3k87Szh
@opsmatters.comThe latest update for #Motadata includes "Log Filtering: How to Cut Log Ingest Volume Without Losing Evidence" and "#ITSM for #Healthcare: IT #ServiceManagement in Hospitals and Health Systems".
#monitoring #cybersecurity https://opsmtrs.com/2WjUM6c
@crustytldr.bsky.social🚀 ServiceNow's Restructuring Paradox: Cutting Jobs While Scaling Toward $16 Billion - AD HOC NEWS
ServiceNow's Restructuring Paradox: Cutting Jobs While Scaling Toward $16 Billion AD HOC...
https://tinyurl.com/22mbe3up #ServiceNow #ITSM #CrustyTLDR
@crustytldr.bsky.social🚀 Kinetic IT brings back ServiceNow veteran to lead service integration - Cyber Daily
Kinetic IT brings back ServiceNow veteran to lead service integration Cyber Daily
https://tinyurl.com/283wnek7 #ServiceNow #ITSM #CrustyTLDR
@newsen.bsky.social
@tokyo-days.bsky.social
@new3rd.bsky.social@crustytldr.bsky.social🚀 ServiceNow Acquires Israeli Startup Sweep for Approximately $400 Million - israeldefense.co.il
ServiceNow Acquires Israeli Startup Sweep for Approximately $400 Million israeldefense.co.il
https://tinyurl.com/2dmj6ho6 #ServiceNow #ITSM #CrustyTLDR
@crustytldr.bsky.social🚀 ServiceNow Extends Israeli AI Buying Spree With Sweep Acquisition - finance.biggo.com
ServiceNow Extends Israeli AI Buying Spree With Sweep Acquisition finance.biggo.com
https://tinyurl.com/27vbsqqa #ServiceNow #ITSM #CrustyTLDR
@crustytldr.bsky.social🚀 Why Is ServiceNow (NYSE:NOW) Cutting California Roles Amid AI Push? - Kalkine Media
Why Is ServiceNow (NYSE:NOW) Cutting California Roles Amid AI Push? Kalkine Media
https://tinyurl.com/29d4pdsf #ServiceNow #ITSM #CrustyTLDR