"The focus must be on delivering quality, sustainable services with people at their heart."
Ombudsman Paula Sussex comments on the Government's review into ADHD and autism services, published today: www.ombudsman.org.uk/news-and-blo...
@Public Service Ombudsman
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We independently investigate complaints about the NHS in England and UK government services. Our service is free, fair and open to everyone.
@@Today is #OmbudsDay2026.
We're joining Ombudsman services across the UK and beyond to raise awareness of our role.
Last week, we became the Public Service Ombudsman, a step towards making sure people know we're here, and that our service is free, fair and open to everyone.
@"We have a new name: the Public Service Ombudsman. Same powers, same independence, same commitment to fair public services. We're just easier to find and understand."
Ombudsman Paula Sussex shares why we've changed our name in her new blog.
Read more: orlo.uk/mR2F5
@From today, we’re the Public Service Ombudsman.
A clearer name means more people can find us, understand what we do and where we've found things have gone wrong, trust us to put things right.
Find out more: t.co/bBOH6UfJGv
@We're proud to partner with Edge Hill's Faculty of Health Medical School on the Foundation to Frontline conference, helping future doctors navigate difficult patient encounters with confidence and compassion.
Read more: orlo.uk/aIGqZ
@We welcome today's expansion of Martha's Rule across A&E departments in England. It gives patients and families a clearer way to raise concerns and ask for an urgent review if they're worried a loved one's condition is getting worse.
@This #WorldPatientSafetyDay, Ombudsman Paula Sussex shares why patient safety starts with listening, and how we're working with medical schools to teach that lesson from day one.
Read more in her latest blog: orlo.uk/dDJPe
@patientsafetylearning.orgReposted by @01a0efe9-752a-724d-8c01-4dbceb943468Improving ADHD and autism services: commissioning with confidence - a new report from @phsombudsman.bsky.social added to the hub. www.pslhub.org/learn/invest...
@"The service is under huge pressure but we see things in the structure, service and framework that can be improved and must be improved."
Ombudsman Paula Sussex spoke to BBC Radio 4 about our new report on complaints about ADHD and autism services.
Listen: www.bbc.co.uk/sounds/play/...