(This message best read in Professor Farnsworth's voice).

But because God was not finished with raking the hot coals over your server admin, apparently there's a bunch of videos in storage that match up with the correct path, and a bunch of videos in storage that match up with the incorrect path. And it's not a little in either case! To make a long […]

Now, for the mind-fucking portion of today's lesson: the reason video entries older than 2 1/2 years or so don't play is because the video location in the storage bucket somehow no longer matches the recorded URL in the database. That's right! Somehow the URL pattern of `streaming-playlist/hls` […]

Good news, everyone! After extensive investigation, we've finally figured out why old videos no longer play. First, the good part: your videos are not lost! They're sitting in a massive 10.2 TB bucket of object storage that keeps growing exponentially because some of you stream 5-hour-long […]

We're currently investigating an ongoing issue with older videos on our instance that no longer play properly. We think we know the cause and a possible fix, but we need to basically fix affected videos one by one. We apologize for this experience, and will try our best to work quickly. If you […]