Citizens Advice

@citizensadvice.bsky.social

We are Citizens Advice - the people's champion.

If you need advice, visit our website: citizensadvice.org.uk

@citizensadvice.bsky.social Oct 11, 2026, 12:05 PM

Why does every crisis happen at once?! 😒

If you're looking for advice on a consumer issue, our website is a great place to start. From problems with car repairs, to choosing a new appliance - chances are, we cover it!

Click here for free advice ⤵️💪
https://bit.ly/2PJ7M1k

Three hooded figures stand around a round table in a dimly lit stone room, resembling a secret meeting. Text above them humorously states, "My car, pets and washing machine coming together to plot my financial ruin right before payday.

@citizensadvice.bsky.social Oct 10, 2026, 9:15 AM

This World Mental Health Day, you are not alone 💙 If you're struggling with your mental health, there is help out there! 💙 Call Samaritans for free 24/7 on 116 123 💙 Text Shout for free 24/7 to 85258 💙 Call the Mind Support line on 0300 102 1234 (Mon-Fri, 9am - 6pm)

Blue background with the text: "Today is World Mental Health Day. Remember, you are not alone. It’s okay to ask for help." A heart icon in the bottom right corner.

@citizensadvice.bsky.social Oct 9, 2026, 3:39 PM

Ever thought, “why don’t they just fix it?” 🤔

Until 12 November, you can submit your suggestions to The Institute for Small Ideas ⤵️
https://www.instituteforsmallideas.org/

Got an idea for how to improve the UK? The Institute for Small Ideas wants to hear from you! Submit your practical, low cost, non-controversial ways to improve the country:
instituteforsmallideas.org

@citizensadvice.bsky.social Oct 8, 2026, 9:48 AM

Are you looking to end a marriage or civil partnership?

We have free, impartial guidance on:
• the application process
• fees & processing times
• 'no fault' rules

Find out more on our website ⤵️
https://bit.ly/4y6xgZw

Blue speech bubble on an orange background with the text: "How do I navigate the divorce process?"

@citizensadvice.bsky.social Oct 7, 2026, 11:12 AM

It's important to make a will, and this month you could have your will written for free.

Free Wills Month gives people aged 55 and over the opportunity to have their will written or updated by selected solicitors across the UK.

Find out more: https://freewillsmonth.org.uk/

Text reads: "Why is it important that I write a will?"

@citizensadvice.bsky.social Oct 6, 2026, 3:54 PM

Problems at work, money worries, housing issues, benefits, consumer rights... we can help with that!

Head to our website for free, impartial advice you can really trust 🩵

#ThePeoplesChampion

@citizensadvice.bsky.social Oct 5, 2026, 1:45 PM

This #BlackHistoryMonth we're celebrating the amazing story of Pansy Jeffrey 🌟

Find out more about her long and inspiring career with Citizens Advice North Kensington in our blog ⤵️
https://bit.ly/4eUa7jG

@citizensadvice.bsky.social Oct 4, 2026, 2:41 PM

Thinking about taking your pension pot? It pays to understand your choices first.

Read our full guide on pension options and find out how to book a free appointment with Pension Wise ⤵️
https://bit.ly/46TNdHm

A person wearing a hat and another standing beside them are gazing at a picturesque waterway with houses and hills in the background. The image features overlay text: "Protect your pension pot."

@citizensadvice.bsky.social Oct 3, 2026, 3:47 PM

Struggling with debt? You could freeze charges and calls for 60 days through the government-backed Breathing Space scheme.

Find out how the scheme works and how to apply ⤵️
https://bit.ly/3TD12qC

Yellow text on a blue background reads, "Need time to sort your debts? The Breathing Space scheme could help you pause charges and calls for 60 days." There is an icon of stacked coins with a currency symbol.

@citizensadvice.bsky.social Oct 2, 2026, 11:36 AM

As the chilly weather approaches, it’s time to think about keeping you and your home warm ❄️

Our website has advice on all things energy, from fixing meter issues to the grants and benefits you could receive to help you pay your bills.

Find out more ⤵️
https://bit.ly/4aoHDPQ

A search bar from Citizens Advice displays suggestions related to "energy bills," including topics about meanings of bills, getting help if behind on bills, concerns about heat networks, saving money, and smart meter issues.

@citizensadvice.bsky.social Oct 1, 2026, 9:24 AM

The Energy Price Cap went up by 3.6% today. If you're currently on a standard variable rate energy tariff, switching supplier or tariff could help you save money this winter ❄️

Our guide to switching could help, find it at the link in first comment ⤵️
https://bit.ly/4bvd0ca

A graphic showing text about the energy price cap, describing it as setting a maximum rate that energy suppliers can charge for each energy unit and the daily standing charge. It notes that this applies to standard variable tariffs.

Image of a power strip with plugs connected. Overlaid text reads: "The cap doesn’t limit your total bill. Your final bill depends on how much energy you use, but the price cap ensures that standard variable tariffs reflect the wholesale cost of energy." A stylized orange arrow points from the bottom right corner.

Text on image: "If you’re currently on a standard variable rate tariff, switching energy supplier or tariff could help you save money on your energy bills this winter." Background shows a pair of hands holding an electronic device.

A blue background image with white brushstroke overlay contains the text: "Our advice can help you find the best energy deal for you."

@citizensadvice.bsky.social Sep 30, 2026, 11:15 AM

If you're called for jury service while at uni, you can ask to do your jury service at a court near where you’re living, or request to defer if the dates clash with your studies.
Watch the HM Courts & Tribunals Service video to learn more:
https://youtu.be/5kMfFFAVlP0

Text reads: "Students! Did you know? You can be called up for jury service, even while at university."

@citizensadvice.bsky.social Sep 29, 2026, 3:44 PM

If you're struggling with the cost of living, you should check if you can claim benefits or increase your current benefits.

You might be able to claim certain benefits even if you work, have savings or own a home.

Read more: https://bit.ly/4hzZ1EJ

@citizensadvice.bsky.social Sep 28, 2026, 4:47 PM

You shouldn’t get nuisance calls if you didn’t give the caller your number.

There are things you can do to stop getting nuisance calls that you don’t want. Read more ⤵️
https://bit.ly/4rxTUbw

How can I stop getting nuisance calls and texts?

@citizensadvice.bsky.social Sep 27, 2026, 6:47 PM

It's important to make a will whether or not you consider you have many possessions or much money 💭

Without a will, certain rules dictate how your money, property or possessions will be allocated. This may not be the way that you would have wished.

⤵️
https://bit.ly/46UnmzY

Two individuals focus on filling out a document. The image contains a text overlay that reads, "Why is it important to make a will?"

@citizensadvice.bsky.social Sep 26, 2026, 3:28 PM

🔨 Planning on renovating your home?

There are some checks you may need to complete before you start any building work.

Our website lists the first 6 steps to take ⤵️
https://bit.ly/2rXqfz1

Two individuals work on a kitchen renovation, wearing protective gear. A wall is partially stripped of tiles and cabinets are visible. Text reads: "Planning home renovations?"

@citizensadvice.bsky.social Sep 25, 2026, 4:41 PM

It's UK Savings Week - a perfect time to start thinking about your finances 💸

Want to save but don’t know where to start?

Handy hints and tips to guide you here ⤵️
https://bit.ly/46LdRSD

#uksavingsweek

@citizensadvice.bsky.social Sep 24, 2026, 3:31 PM

The Financial Conduct Authority has shared some advice on the red flags you should be aware of with firms offering fee-paying solutions.

If you're struggling with debt, you can get free and impartial advice on how best to manage your debts so you know what your options are:
https://bit.ly/4jkwzI8

Text reads: "Looking for help with your debts? Be wary of these red flags." Below there's an arrow pointing to the right.

Text reads: "Pressure tactics. No one should repeatedly contact you or make you feel hassled into agreeing a debt solution quickly. Take your time to properly consider your options."

Text reads: "Changing details. Be wary of someone encouraging you to change details about your income or outgoings on an application or assessment form."

Text reads: "No alternatives. You’re being steered towards a fee-charging debt solution without being told about any fee-free alternatives or are discouraged to explore them."

@citizensadvice.bsky.social Sep 23, 2026, 6:21 PM

57% of people in their 20s are behind on at least one of their bills. But for many young people, getting a job and affording the essentials like rent and food is becoming increasingly difficult. So how are they managing? 3 women share their stories ⤵️

@citizensadvice.bsky.social Sep 22, 2026, 9:05 AM

Ever been sent round and round in circles by an AI chatbot when trying to get through to customer care?

You're not alone. Our research shows they wasted time, caused stress and delayed problem solving for more than half of users.