Keeping the Lights On: EKPC's Plan for Affordable Power #PJM #ElectricityPrices #RuralPower #EnergyInfrastructure #KentuckyPower #PowerGrid

Our hope to intervene in the PSC audit of #KentuckyPower was to inform the scope of the audit based on our review of customer complaints. We found complaints around extended billing periods, property damage due to power surges or hazardous conditions, poor or inconsistent customer service and others