368 lines of Python pull per-agent resolution time and CSAT out of Freshdesk and into a PDF report. Intermediate. https://www.valtersit.com/python/freshdesk-agent-performance-reporter/ #python #freshdesk
@hugovalters.bsky.social
@hugovalters.bsky.social368 lines of Python pull per-agent resolution time and CSAT out of Freshdesk and into a PDF report. Intermediate. https://www.valtersit.com/python/freshdesk-agent-performance-reporter/ #python #freshdesk
@contactformtoapi.bsky.socialThe CF7 to Freshdesk Integration That Sends the Email But Creates No Ticket
contactformtoapidigest.substack.com/p/the-cf7-to...
#CF7 #WordPress #Freshdesk #CustomerSupport #Helpdesk #WordPressTips #APIIntegration #FormIntegration #ContactForm7 #Ticketing #SaaS #WebDevelopment