You might conceive of a great cup of coffee, but if you don't actually make it, no one's getting caffeinated or satisfied. That's the metaphor behind this second of three design foundations: making. #designforhealth #strategicdesign

This is the kind of changes that our health system needs. By reducing 17 programs down to 3, The Royal in Ottawa made mental health services more accessible by reducing unnecessary and unhelpful segmentation #strategicdesign #designforhealth www.theglobeandmail.com/gift/b3decac...