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@protean-digital.bsky.socialSep 28, 2026, 9:02 PM

Your CAC isn't ad spend ÷ orders. It's all acquisition costs ÷ new customers only.

In one real example, that turned $71.43 into $147.92, a 107% gap.

The $70 "industry benchmark" uses total orders. Your real number is probably double. Run the math this week.

#ProteanDigital #CACCalculation #Ecom

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