Interesting Fact:
Seasonality can make a perfectly healthy business look like it's declining.
Comparing December to January may tell a very different story than comparing January this year to January last year.
Choose the right comparison.
#AnalyticsFact #GoAnalytics #Business

Your busiest day isn't necessarily your most profitable day.
More transactions can also mean:
More labor.
More overtime.
More errors.
More service costs.
Volume and value aren't the same thing.
#GoAnalytics #Profitability #BusinessAnalytics

The absence of a problem doesn't always mean nothing happened.
Sometimes it means someone did their job exceptionally well.
Measure prevention—not just correction.
#GoAnalytics #Leadership #PerformanceManagement

Answer This:
Does your company reward people for solving problems…or for preventing them?
The crisis everyone sees gets attention.
The problem someone prevented may never be noticed.
Great leadership recognizes both.
#AnswerThis #GoAnalytics #Leadership #OperationalExcellence

Sometimes the problem isn't poor performance.
It's inconsistent performance.
A team that produces exceptional results one month and struggles the next deserves a different question:
What's causing the variation?
#GoAnalytics #PerformanceAnalytics #BusinessStrategy

The best metric isn't necessarily the most sophisticated one.
It's the one that helps someone make a better decision.
#GoAnalytics #Analytics #DecisionMaking #MichaelGrismore

Interesting Fact:
A dashboard is a communication tool.
Its job isn't to display everything you know.
Its job is to make important information easier to understand.
#AnalyticsFact #GoAnalytics #DataVisualization #Leadership

Before adding another KPI, ask:
What decision will this metric help us make?
If nobody can answer that question, reconsider adding it.
#GoAnalytics #KPIs #BusinessIntelligence

Your strongest business process may be the one nobody talks about.
Find what's consistently working.
Understand why.
Then determine whether it can be repeated elsewhere.
#GoAnalytics #OperationalExcellence #BusinessStrategy

Interesting Fact:
More customers don't automatically mean more profit.
If the cost to acquire and serve those customers rises faster than their value, growth can actually strain the business.
Measure profitable growth.
#AnalyticsFact #GoAnalytics #BusinessGrowth #Profitability

What happens after a customer says "yes"?
That's where another set of valuable data begins.
Delivery.
Experience.
Support.
Retention.
Referrals.
The sale isn't the end of the customer journey.
#GoAnalytics #CustomerAnalytics #CustomerExperience

Don't wait until a metric turns red to start asking questions.
Small changes can become big trends.
Pay attention early.
#GoAnalytics #BusinessIntelligence #Leadership

Interesting Fact:
Two departments can hit the exact same target while taking completely different paths to get there.
The final number tells you who arrived.
The underlying data tells you how.
#AnalyticsFact #GoAnalytics #PerformanceAnalytics #DataDriven

A business can be profitable and still have an efficiency problem.
Profit tells you the result.
Efficiency helps explain what it took to get there.
Know both. #GoAnalytics #BusinessAnalytics #OperationalExcellence #MichaelGrismore

Before Monday:
Don't just decide what your team will do next week.
Decide what success will look like.
Then determine how you'll measure it.
#GoAnalytics #MichaelGrismore #Leadership #BusinessStrategy

Interesting Fact:
Past performance can help identify patterns.
But yesterday's pattern isn't a guarantee of tomorrow's result.
Markets change.
Customers change.
Businesses change.
Use historical data as information—not a crystal ball.
#AnalyticsFact #GoAnalytics #Business

Sunday Business Review:
One number improved.
One number declined.
One number surprised you.
Which deserves your attention Monday morning? #GoAnalytics #Leadership #BusinessAnalytics

Don't build dashboards around the data you have.
Build them around the decisions people need to make.
That's a very different starting point.
#GoAnalytics #DataVisualization #BusinessIntelligence

Interesting Fact:
A KPI should help someone make a decision.
If nobody takes action when the number changes, ask whether it truly deserves to be called "key." #AnalyticsFact #KPIs #GoAnalytics #PerformanceAnalytics

Weekend Thought:
If you could only receive three numbers about your business every morning, what would they be?
Your answer may reveal what really matters to your organization.
#GoAnalytics #Leadership #KPIs #BusinessStrategy