📈💬💡 Highlight clear principles that apply to all teams, such as learning, customer benefit, accuracy, or responsible experimentation. Shared values can reduce the tendency to treat another department as an outgroup. #DataCommunication #Leadership #ValuesBasedCommunication

📈💬💡 Teams may differ in language, priorities, risk tolerance, & their trust in data. Identify these differences before disputes about data arise, then design a process that honors each team’s expertise. #DataCommunication #Leadership #OrganizationalPsychology

📈💬💡 Use data to inform decisions, but also include relevant expertise, relationships, ethics, & variables the dataset does not measure. Do not treat an algorithm as an automatic decision-maker. #DataCommunication #DecisionMaking #Leadership

📈💬💡 Give relevant teams practical tools to design, run, & interpret tests so they can interact with data (like through A/B testing) without depending on a small specialist group for every step. #DataCommunication #Leadership #ChangeManagement

📈💬💡 A broader purpose or guiding value can preserve continuity while products & methods change. This helps employees accept evidence that supports a major shift. #DataCommunication #Leadership #OrganizationalPsychology

📈💬💡 Do not treat the organization’s current product, process, or market as permanent. Make it acceptable to revise what the organization does when data shows that conditions have changed. #DataCommunication #Leadership #ChangeManagement

📈💬💡 Give people a common goal & have them work with the evidence together rather than as competing individuals. Shared analysis can increase cooperation & collective performance. #DataCommunication #Leadership #OrganizationalPsychology

📈💬💡 Have a messenger who once held your audience's views describe their previous stance, the evidence or experience that challenged it, & the steps that led to change. This gives the audience a possible path for reconsideration. #DataCommunication #DataStorytelling #BeliefChange

📈💬💡 A person who once held the audience’s flawed position can explain their change without appearing unfamiliar with the audience’s concerns. Make the former shared identity clear before dialog begins. #DataCommunication #SocialPsychology #Trust

📈💬💡 Choose a setting, introduction, question, or example that reminds the audience of the identity most likely to support fair consideration of the data you are about to present. #DataCommunication #SocialPsychology #SocialIdentity

📈💬💡 Before different specialists analyze data together, remind them of a meaningful shared role or goal. Feeling like one professional group can improve cooperation, idea quality, & performance. #DataCommunication #Leadership #SocialIdentity

🎬 Moving People with Data 5/5: Nudge People to Not Only Agree, but to Act — See entire video series at ➡️ www.youtube.com/@jennygrankin ⬅️ #Nudge #BehavioralScience #BehaviorChange #Psychology #DataCommunication #DecisionMaking #ChoiceArchitecture #Action #Persuasion #DataLiteracy

📈💬💡 Show accurate evidence that both groups support an important principle or goal. Establishing shared commitment can reduce suspicion & make later disagreement easier to discuss. #DataCommunication #SocialPsychology #ValuesBasedCommunication

📈💬💡 People often overestimate how extreme or uninformed an outgroup is. Present accurate data about the other group’s actual views & behavior before asking the audience to evaluate a related issue. #DataCommunication #SocialPsychology #BeliefChange

🎬 Moving People with Data 4/5: When Data Threatens Identity, People Fight Back — See entire video series (new 1 each day) at ➡️ www.youtube.com/@jennygrankin ⬅️ #Identity #IdentityThreat #BehavioralScience #Psychology #DataCommunication #MotivatedReasoning #Persuasion #EvidenceBased #DataLiteracy

📈💬💡 Use displays that clearly show where polarized groups overlap, such as close percentages of shared responses. Graphs that emphasize only differences can make groups appear farther apart than they are. #DataCommunication #SocialPsychology #SocialIdentity

📈💬💡 An ingroup messenger can help someone accept data, but it cannot make weak reasoning persuasive to an attentive audience. Only use shared identity to support a well-founded (i.e., not weak) argument. #DataCommunication #SocialPsychology #SocialIdentity

🎬 Moving People with Data 2/5: Why Good Data Gets Rejected — See entire video series (new 1 each day) at ➡️ www.youtube.com/@jennygrankin ⬅️ #DataCommunication #BehavioralScience #Psychology #MotivatedReasoning #CognitiveBias #Persuasion #DataLiteracy #DecisionMaking #CommunicationSkills

🎬 Moving People with Data 3/5: Facts Can’t Move People Until Defenses Come Down — See entire video series (new 1 each day) at ➡️ www.youtube.com/@jennygrankin ⬅️ #Persuasion #BehavioralScience #Psychology #Defensiveness #DataCommunication #MotivatedReasoning #CommunicationSkills #HumanBehavior

📈💬💡 Corrections can help, but people may resist them when they come from an opposing group. When possible, use a credible ingroup source or a source the audience does not view as adversarial. #DataCommunication #SocialPsychology #SocialIdentity