ALLRAIL supports UK National Customer Service Week.
#NCSW2026 #CustomerService #CX #OpenRail

ALLRAIL supports UK National Customer Service Week.
#NCSW2026 #CustomerService #CX #OpenRail
Some thoughts on Product Design and designing for conversations - over on design work blog:
“AI can absolutely improve customer experience. But only in one lane: satisfaction. Speed accuracy convenience. That’s the job. The mistake is expecting AI to create loyalty. Loyalty comes from emotional value, not efficiency.”
-Joseph Michelli
The feelings your customers experience determines how long the relationship lasts. How are they feeling today?
youtu.be/ql3zMbsvXr4?...
#customerserviceisreal #customerservice #customerexperence #cx #customerserviceblogger
✨ If you could fix ONE thing about customer support today, what would it be?
No budget. No approvals. No meetings. 😂
What's getting fixed first? 👇
Coforge launched an agentic #CX orchestration platform CXNova, with domain-specific ontologies and enterprise knowledge graphs
@nhinsight.bsky.social
It’s #NationalBookMonth! 📚
Why do deaf customers still face communication barriers?
My #book explores the answer — and it’s 15% off in print through October 4.
Support Ticket Backlog: How to Measure and Clear It
#LiveChatSupport #CX #SalesChat
Verint has been named a Leader in four 2026 ISG Buyers Guides for CX technology, including AI Self-Service and Workforce Engagement Management, and an Exemplary provider in each.
Congratulations to our talented product and engineering teams.
Mazda Achieves Historic Sales Record in September 2026 #USA #Irvine #Mazda #CX-50 #Sales_Record
Mazda's Impressive September Sales Surge Marks Record Highs in North America #USA #Irvine #Mazda #CX-50 #Sales_Record
Futur du #Retail : Dans un monde de pénurie, le magasin de demain doit-il optimiser nos choix grâce à nos données personnelles ?
Role-play isn't just for sales. The best teams use it for de-escalation and compliance too. Stop practicing on live customers. Build a library of scenarios to get your agents to 100% readiness before their first call. Try it at callflow.dev https://callflow.dev #AI #CX
🔴 $CX — Doehner Cobian Mauricio, EVP Corporate Affairs
SOLD: 927,900 shares @ $9.57
Total: $8.9M
Filed Sep 29, 2026 · 8:00pm ET
📈 History & trend → https://www.formdelta.com/ticker/CX
#InternationalPodcastDay meets the last day of Deaf Awareness Month.
There’s a conversation missing from the celebration.
✨ If you could fix ONE thing about customer support today, what would it be?
No budget. No approvals. No meetings. 😂
What's getting fixed first? 👇
Support isn't just for problems. 💬
Customers need it while exploring, asking, comparing, hesitating, and deciding.
Every moment counts. 👀
Make every customer moment count with Chatboq. 🤖