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@allrail.bsky.socialOct 5, 2026, 3:03 PM

ALLRAIL supports UK National Customer Service Week.
#NCSW2026 #CustomerService #CX #OpenRail

@tomlancaster82.bsky.socialOct 5, 2026, 1:19 PM

Some thoughts on Product Design and designing for conversations - over on design work blog:

wp.me/pHlVD-1pe

#design #productdesign #uxdesign #ai #cx

@wdanielcoxiii.bsky.socialOct 5, 2026, 1:53 AM

“AI can absolutely improve customer experience. But only in one lane: satisfaction. Speed accuracy convenience. That’s the job. The mistake is expecting AI to create loyalty. Loyalty comes from emotional value, not efficiency.”
-Joseph Michelli

#AI #CX #Leadership #WDanielCoxIII

@dbeaumont162.bsky.socialOct 3, 2026, 7:21 PM

The feelings your customers experience determines how long the relationship lasts. How are they feeling today?
youtu.be/ql3zMbsvXr4?...
#customerserviceisreal #customerservice #customerexperence #cx #customerserviceblogger

@chatboq.bsky.socialOct 3, 2026, 7:32 AM

✨ If you could fix ONE thing about customer support today, what would it be?

No budget. No approvals. No meetings. 😂

What's getting fixed first? 👇

🌐 www.chatboq.com
🎥 www.youtube.com/@Chatboq/

#Chatboq #CustomerSupport #AI #Automation #CX

@ivankotzev.bsky.socialOct 2, 2026, 10:49 PM

Coforge launched an agentic #CX orchestration platform CXNova, with domain-specific ontologies and enterprise knowledge graphs

@nhinsight.bsky.social

news.coforge.com/newsroom/pre...

@svknyc.bsky.socialOct 2, 2026, 1:43 PM

It’s #NationalBookMonth! 📚

Why do deaf customers still face communication barriers?

My #book explores the answer — and it’s 15% off in print through October 4.

lnkd.in/p/gB7eKeVz

#CustomerExperience #CX

@postrss.bsky.socialOct 2, 2026, 9:08 AM

Support Ticket Backlog: How to Measure and Clear It
#LiveChatSupport #CX #SalesChat

https://talkmio.com/support-ticket-backlog/

@verintapac.bsky.socialOct 2, 2026, 2:09 AM

Verint has been named a Leader in four 2026 ISG Buyers Guides for CX technology, including AI Self-Service and Workforce Engagement Management, and an Exemplary provider in each.

Congratulations to our talented product and engineering teams.

bit.ly/4ylENVb

#CX #ContactCentre

@newsen.bsky.socialOct 1, 2026, 5:22 PM

Mazda Achieves Historic Sales Record in September 2026 #USA #Irvine #Mazda #CX-50 #Sales_Record

@newsen.bsky.socialOct 1, 2026, 3:39 PM

Mazda's Impressive September Sales Surge Marks Record Highs in North America #USA #Irvine #Mazda #CX-50 #Sales_Record

@labluxuryandretail.bsky.socialOct 1, 2026, 10:26 AM

Futur du #Retail : Dans un monde de pénurie, le magasin de demain doit-il optimiser nos choix grâce à nos données personnelles ?

usbeketrica.com/fr/article/d...

#FutureofRetail #data #privacy #CX

@callflow.bsky.socialOct 1, 2026, 8:30 AM

Role-play isn't just for sales. The best teams use it for de-escalation and compliance too. Stop practicing on live customers. Build a library of scenarios to get your agents to 100% readiness before their first call. Try it at callflow.dev https://callflow.dev #AI #CX

@formdelta.bsky.socialOct 1, 2026, 1:14 AM

🔴 $CX — Doehner Cobian Mauricio, EVP Corporate Affairs
SOLD: 927,900 shares @ $9.57
Total: $8.9M
Filed Sep 29, 2026 · 8:00pm ET
📈 History & trend → https://www.formdelta.com/ticker/CX

#InsiderTrading #CX #StockMarket

@svknyc.bsky.socialSep 30, 2026, 8:42 PM

#InternationalPodcastDay meets the last day of Deaf Awareness Month.

There’s a conversation missing from the celebration.

www.linkedin.com/posts/activi...

#CustomerExperience #CX

@chatboq.bsky.socialSep 30, 2026, 7:14 AM

✨ If you could fix ONE thing about customer support today, what would it be?

No budget. No approvals. No meetings. 😂

What's getting fixed first? 👇

🌐 www.chatboq.com
🎥 www.youtube.com/@Chatboq/

#Chatboq #CustomerSupport #AI #Automation #CX

@chatboq.bsky.socialSep 29, 2026, 8:37 AM

Support isn't just for problems. 💬

Customers need it while exploring, asking, comparing, hesitating, and deciding.

Every moment counts. 👀

Make every customer moment count with Chatboq. 🤖

🌐 www.chatboq.com
🎥 www.youtube.com/@Chatboq/

#Chatboq #CustomerSupport #AI #Automation #CX