"Turn it off and on again" - the most-used IT line in history, and it actually works more often than people admit.
At Cerbosys, we go a step further: real diagnostics, not just a reboot.

The Scanner's Secret Folder Scans complete successfully but seem to disappear. Mort finds an old destination folder still saved in the scanner settings. #MortRoot #ScannerProblems #Helpdesk #SysAdmin #TechHumor #TechSupport #fyp #deadinside #ComputerProblems #ITProblems
The Silent Recording A finished screen recording contains perfect video and complete silence. Mort discovers that system audio capture was never enabled. #MortRoot #ScreenRecording #Helpdesk #SysAdmin #OfficeHumor #TechSupport #TechHumor #fyp #deadinside #ComputerProblems #ITProblems
The Dock That Was Never Connected Mort gets summoned because a docking station has stopped working. The dock is healthy. The one cable it needs is lying beside it. #MortRoot #DockingStation #ITProblems #Helpdesk #TechHumor
The Restart Nobody Wanted A computer keeps restarting at inconvenient moments. Mort discovers months of ignored updates waiting patiently for revenge. #MortRoot #ComputerUpdates #Helpdesk #SysAdmin #TechHumor
The Upside Down Desktop Mort gets called upstairs because an entire desktop has flipped upside down. The computer is fine. Gravity has not changed. Someone found a display setting. #MortRoot #DisplayProblems #Helpdesk #SysAdmin #TechHumor
"Turn it off and on again" - the most-used IT line in history, and it actually works more often than people admit.
At Cerbosys, we go a step further: real diagnostics, not just a reboot.
The Backward Mouse Every normal click opens the wrong menu. Mort discovers that the right mouse button has been selected as the primary button. #MortRoot #MouseSettings #Helpdesk #SysAdmin #TechHumor #TechSupport #fyp #deadinside #ComputerProblems #ITProblems
The Vanishing Zeros Product codes lose the zeros at the beginning of every entry. Mort finds that the spreadsheet is treating the codes as ordinary numbers. #MortRoot #SpreadsheetHelp #Helpdesk #SysAdmin #OfficeHumor #TechSupport #TechHumor #fyp #deadinside #ComputerProblems #ITProblems
The Invisible Email Pictures An email arrives with empty spaces where its pictures should be. Mort discovers that automatic downloading of external images is blocked for privacy. #MortRoot #EmailImages #Helpdesk #SysAdmin #TechHumor #TechSupport #fyp #deadinside #ComputerProblems #ITProblems
The Missing Second Screen Mort is called to restore a missing second monitor. The display has not failed. It has simply lost its only connection to reality. #MortRoot #MonitorProblems #Helpdesk #ITProblems #TechHumor
Where Did All the Storage Go? Mort investigates a computer that claims it has no room left. The mystery quickly leads to a folder containing years of forgotten video files. #MortRoot #StorageProblems #TechSupport #SysAdmin #TechHumor
The Presentation Is Paused Everyone sees the same frozen slide while the presenter keeps talking. Mort finds that screen sharing was paused several minutes ago. #MortRoot #ScreenSharing #Helpdesk #SysAdmin #TechHumor
The Dead Laptop Charger Mort gets an urgent report about a laptop that refuses to charge. The charger is fine. The wall is fine. One tiny switch has simply chosen violence. #MortRoot #LaptopProblems #SysAdmin #TechSupport #TechHumor
The Muted Microphone Crisis Mort receives another urgent meeting problem. The microphone is working perfectly. Unfortunately, so is the mute switch. #MortRoot #MicrophoneProblems #SysAdmin #Helpdesk #TechHumor
Forty Two Tabs and a Dream A painfully slow computer arrives on Mort's list. The machine is not dying. It is simply trying to survive its owner's browser habits. #MortRoot #SlowComputer #TechSupport #SysAdmin #TechHumor
Whoever invented passwords definitely forgot their own at least once.
#PasswordProblems #TechHumor #Relatable
The Mystery of the Missing Sound Mort gets an urgent complaint about a computer that has suddenly gone silent. The cause turns out to be sitting directly beside it. #MortRoot #Helpdesk #SysAdmin #ITProblems #TechHumor #deadinside #fyp
We Have a Dead Mouse #MortRoot #Helpdesk #SysAdmin #ComputerProblems #TechHumor #I #especially #like #**"Anyway. #Upstairs #go."** #as #the #permanent #closing #line. #It #gives #Mort #same #kind #of #recurring #identity #Officer #Whiskers #has #and #joke #gets #better #because #clearly #hates #sa…
The Printer Has Run Out of Something Mysterious Another urgent printer emergency reaches Mort's basement. The complicated technical failure turns out to involve a revolutionary substance known as paper. #MortRoot #PrinterProblems #Helpdesk #ITProblems #TechHumor