Yes, it is her job.

The numbers are spin. The Director could not directly answer any questions, and seemed to think that declaring the HSR's computer systems have an unique error would work.

The City of Hamilton seems to have a lot of unique computer system problems. #yhmcc

Council has lost quorum, and is now in a recess.

Staff are calling council members to find someone to join the video conference.

And Councillor Spadafora logs into WebEx, the meeting resumes. #yhmcc

Purser does not provide this information.

Instead, Purser goes onto a tangent minimizing the impacts of cancellations.

Kroetsch notes that transit cancellations impacted people.

Kroetsch follows up by asking when the HSR Director will have the claimed new data issues addressed. #yhmcc (2/2)

Ward 2 Councillor Cameron Kroetsch just asked HSR Director Nancy Purser for the breakdown of her "99 per cent" performance metric.

Purser responded that she does not have the exact figures.

Kroetsch asked for how many trips, buses, cancelled each day. #yhmcc (1/2)

Minimum for quorum.

City Council's Public Works Cmte is underway.

On Time: 2,3,4,12,13
On Time (video): 1,11

Not present at roll call: 5,6,7,8,14,15 #yhmcc

There are ongoing HSR service cancellations across Hamilton right now.

HSR is the only public transit agency in Canada that is experiencing what it HSR managers claim is a widespread bus parts shortage. #yhmcc #HamOnt

Good afternoon,

Here is the roll call for today's Council Emergency and Community Services Cmte meeting (photo taken at 1:30 p.m.)

On Time: 4,13
On Time (video): 1,3
Not Present at 1:30 pm: 2,6,9 #yhmcc

Good morning.

I'm at City Hall for the Council Audit, Finance, and Admin Cmte.

On Time: 4,13,14
On Time (video): 1,9
Not on Time: 2,7,8,11 #yhmcc

HSR cancellations are continuing this afternoon.

HSR Director continues to claim HSR is operating at "99 per cent".

According to HSR real-time data, buses are missing on routes 5, 20, 23/24, 35, 51, 55 #yhmcc #HamOnt

The 10 B-Line bus that was supposed to enter service at 5:45 a.m. began to report in-service at 7:41 a.m.

There is still a bus missing (no data) on Route 18-Waterdown.

A new missing bus issue on Route 2-Barton. (Which has been a daily occurrence for that bus shift) #yhmcc

HSR real-time data states buses missing on:

1x 18-Waterdown bus.

1x 10-B Line bus.

There were a few other routes that missed first trips this morning.

The HSR Director claims the HSR has operated at "99 per cent" all of September, and there have been only a few service issues. #yhmcc #HamOnt

The City of Hamilton is having internet and computer issues inside of Council Chambers today.

The livestream has crashed and recovered.

The City's "award winning" Chief Information Officer and IT team are continuing to work to fix these ongoing computer problems. #yhmcc

Maximum Heat Bylaw

Ward 2 Councillor Cameron Kroetsch states he'll bring a motion next Wednesday at the final Council ratification meeting to implement a maximum heat bylaw. #yhmcc #HamOnt

Good morning.
City Council's Planning Committee is underway.

On Time: 1,2,4,5,11,12,13,15
On Time (video): 3,7
Not Present at 9:30 a.m.: 8 #yhmcc #HamOnt

According to there HSR Director, there are *no* HSR cancellations this morning.

According to HSR real-time data, and manually issued alerts, there are numerous cancellations this morning.

Which is true?

If the Director is correct, then HSR is the only transit agency providing false data. #yhmcc

There are significant updates for tomorrow's City Council Planning Committee meeting.

Unfortunately, the agenda is no longer publicly posted. #yhmcc #HamOnt

HSR service cancellations continue:

HSR Director stated today that HSR has *no* service cancellations. The Director stated the HSR has been providing "99 per cent service", including school extras, during September.

Either the HSR Director or HSR's own GTFS data are incorrect. #yhmcc #HamOnt

HSR Director Nancy Purser says the HSR has been operating at 99 per cent throughout September.
She states there is full service, no cancellations today.
According to the HSR's own data. There were cancellations.
Director says there have only been 21 complaints total from riders. #yhmcc #HamOnt

HSR Managers are now claiming internal data issues.

This month alone:

- false claims of 'Canada-wide bus part shortage'
- claims that operating out of two garages is why there over 1000 cancelled hours of service
- now computer system issues. #yhmcc #HamOnt

Mayor Andrea Horwath has arrived, Council now has minimal quorum.

Mayor Horwath has described this as one of the most important Council meetings this term. The Mayor will be asking Council to pass a motion endorsing her "Head of the Lake Plan" for responding to Trump tariffs. #yhmcc #HamOnt