Interesting Fact:
A KPI should help someone make a decision.
If nobody takes action when the number changes, ask whether it truly deserves to be called "key." #AnalyticsFact #KPIs #GoAnalytics #PerformanceAnalytics

Weekend Thought:
If you could only receive three numbers about your business every morning, what would they be?
Your answer may reveal what really matters to your organization.
#GoAnalytics #Leadership #KPIs #BusinessStrategy

Friday Business Check:
What happened this week that deserves to be repeated?
Not every analysis needs to start with a problem.
Sometimes your biggest opportunity is figuring out why something worked.
#GoAnalytics #BusinessGrowth #ContinuousImprovement

Interesting Fact:
An outlier can distort an average.
One unusually large sale, expense or customer can make overall performance look very different.
Before reacting to an average, look at what's underneath it.
#AnalyticsFact #GoAnalytics #DataAnalytics #BusinessIntelligence

A business can hit its sales target and still miss its strategy.
Numbers tell you whether something happened.
Leadership must determine whether it was the right thing.
#GoAnalytics #BusinessStrategy #Leadership

Sometimes the most valuable person in the meeting isn't the one with the answer.
It's the one who asks the question that changes the conversation.
#GoAnalytics #Leadership #BusinessIntelligence #MichaelGrismore

Answer This:
Are you fixing the problems your customers complain about…or the problems your executives assume they have?
There's only one way to know.
Listen.
Measure.
Then act.
#AnswerThis #GoAnalytics #CustomerExperience #Leadership

One bad customer review is feedback.
Fifty customers mentioning the same problem is data.
Patterns deserve attention.
#GoAnalytics #CustomerExperience #Analytics

Revenue tells you what came in.
Profit tells you what remained.
Cash flow tells you whether you can keep operating.
Know which question you're trying to answer before choosing the number.
#GoAnalytics #BusinessAnalytics #Leadership

Interesting Fact:
Losing customers isn't always obvious when new customers are arriving quickly.
Strong acquisition can temporarily hide poor retention.
That's why both numbers matter.
#AnalyticsFact #CustomerRetention #GoAnalytics #BusinessGrowth

Your most valuable customers may not be your biggest spenders.
Consider:
How often they return.
How long they stay.
What it costs to serve them.
Whether they refer others.
Customer value is bigger than one transaction.
#GoAnalytics #CustomerAnalytics #BusinessStrategy

Some of the best business questions begin with two words:
"Compared to?"
Last month?
Last year?
Our target?
Our competitors?
Context changes everything.
#GoAnalytics #Analytics #BusinessIntelligence #MichaelGrismore

If sales suddenly jump 25%, don't just celebrate.
Ask why.
New customers?
Higher prices?
One large order?
Seasonality?
A successful campaign?
Understanding growth helps you determine whether you can repeat it.
#GoAnalytics #SalesAnalytics #BusinessGrowth

Labor Day Thought:
Hard work matters.
But hard work pointed in the wrong direction is still the wrong direction.
Great leadership creates alignment between effort and outcomes.
#LaborDay #GoAnalytics #Leadership #BusinessStrategy

Interesting Fact:
More data isn't always better data.
Collecting information without knowing what question you're trying to answer can create noise instead of clarity.
Start with the question.
Then find the data.
#AnalyticsFact #GoAnalytics #DataDriven #BusinessIntelligence

Before next week begins:
Look at one win.
Look at one loss.
Look at one surprise.
Ask what each one taught you.
That's a useful Sunday business review.
#GoAnalytics #Leadership #ContinuousImprovement

Sometimes growth creates problems.
More customers.
More orders.
More employees.
More complexity.
Track whether your systems are scaling as quickly as your business.
#GoAnalytics #BusinessGrowth #Operations #Analytics

"We had a great quarter."
Great compared to what?
Last quarter?
Last year?
The target?
The competition?
Numbers become more meaningful when they have context.
#GoAnalytics #BusinessIntelligence #DataDriven